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NEWB with first set up problems: wacky previews and chaotic lights

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Hi everyone. i'm putting together my first display this year. been working on it since September ordering things and building things and designing a sequence or two. my show isn't news worthy or anything, just fun for my kids and our neighbors! but when i put it all together a few nights ago, i ran into a couple head scratching problems. any help from the veterans would be greatly appreciated!

My entire display is ws2811 lights. I have 2300 lights.

I am using xlights and espixelsticks (newer version 4 – downloaded from web installer)
The controller is a quinled digquad ae+. I am using four of the seven output ports.
  • Output port one: 600 lights.
  • Output port two: 600 lights.
  • Output port three: 700 lights.
  • Output port four: 400 lights.
Problems:

First problem: xLights preview is wacky. in xlights when I preview my sequence, some of the effects are previewed on my house incorrectly. This problem includes:
  • Some lights missing from a model (for instance, a gutter line will have every third light missing or something like that)
  • some models will be half one effect, half another effect
  • Some models will be dark with no effects at all.
  • some models will be half lit.
weird fact: This preview problem only lasts until I go into the sequence and click on any effect, then all the weird elements are “healed” and it previews correctly.
the wacky preview problems did not happen when I was designing this sequence over the last few weeks. Everything was fine until I assigned lights to output ports on the controller and clicked “output to controller.” That is when everything got wacky.

Second problem: lights don’t light correctly. On night one of connecting lights to the controller i had a solve-able problem: the problem was that the lights on output port one appeared to light correctly, but lights connected to other output ports were just solid white. I determined this was because I had failed to click “output to controller” in the xlights "controller" tab after assigning all the models to output ports. So I did that. Clicked “output to controller” and now the problem (in addition to the one described above) is that the lights do not follow instructions, they are random colors doing random effects. All of them. Every light on every channel is just acting chaotically.

And here’s a weird quirk to this problem: I have a second top board (forgive my poor lingo if I misuse words – I’m talking about the “chip” on the digquad that you can remove to flash wled/espixelsticks onto it) that is flashed with WLED. When I replace the ESPixelSticks board with the WLED board, everything works as WLED instructs it. Beautiful red with sparkles all over the whole display.

Any idea what on earth is wrong with my xlights/espixelsticks setup?
 
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